HarvardSites Drupal Support chatbot

An AI assistant trained on the HarvardSites Drupal and Design System documentation to help you manage your site

  • How I help: Ask me things like "How do I embed a video?" or "How do I share a file with my site visitors?"
  • My Sources: My answers are based on the HarvardSites Drupal documentation (drupal.harvardsites.harvard.edu) and the HarvardSites Design System (designsystem.harvardsites.harvard.edu).
  • Security First: Please don't share passwords, sensitive, or private information.
  • No Live Changes: I can guide you, but I can't modify your actual website.

Please keep in mind that this is a pilot. The HWP team is here to help. If the chatbot can't solve your issue, please email us at ithelp@harvard.edu. And if you have feedback about the chatbot, feel free to use our feedback form. Please do not use the feedback form for support requests. 

See also:

Support and feedback options for HarvardSites Drupal

Submit a ticket

If you encounter any issues or bugs with the HarvardSites Drupal platform, please submit a ticket through the HUIT Service Desk.

Share website feedback

If you have ideas for how to improve the HarvardSites User Guide website, please submit your ideas using our website feedback form.

Design System How-To Guides

Practical guides and how-tos for using HarvardSites features to build engaging, effective websites that support your department’s goals.

AI Support chatbot

Try our new AI-powered support chatbot to answer questions about the Drupal platform.