HarvardSites Drupal User Guide

Get support using our chatbot

Our AI assistant is trained on the HarvardSites Drupal User Guide to help you manage your site

  • How I help: Ask me things like "How do I embed a video?" or "How do I share a file with my site visitors?"
  • My Sources: My answers are based on the HarvardSites Drupal documentation (drupal.harvardsites.harvard.edu).
  • Security First: Please don't share passwords, sensitive, or private information.
  • No Live Changes: I can guide you, but I can't modify your actual website.

Please keep in mind that this is a pilot. The HWP team is here to help. If the chatbot can't solve your issue, please email us at ithelp@harvard.edu. And if you have feedback about the chatbot, feel free to use our feedback form. Please do not use the feedback form for support requests

Site Management

Learn how to manage users, menus, content, and accessibility for your site.

Close-up of ornate wrought iron gate with blurred buildings in the background.

Content Types

Learn how to work with content types to produce structured content for use throughout your website.

Exterior view of entrance to Lamont Library at night.

Components

Learn how to work with components to create layouts and provide content.

View from inside a bell tower showing a large central bell and smaller bells silhouetted against arched windows.
Training Opportunities

Tutorial Videos Now Available

We've added tutorial videos to get you started with your HarvardSites Drupal site, including our full platform training. If you have ideas for tutorial video topics, let us know.

a person watching a video on a phone

About HarvardSites Drupal

HarvardSites Drupal offers a centralized, scalable, and accessible platform for website management, providing features such as site creation, content publishing, user management, and more.

Support and feedback options for HarvardSites Drupal

Submit a ticket

If you encounter any issues or bugs with the HarvardSites Drupal platform, please submit a ticket through the HUIT Service Desk.

Share website feedback

If you have ideas for how to improve the HarvardSites User Guide website, please submit your ideas using our website feedback form.

Design System How-To Guides

Practical guides and how-tos for using HarvardSites features to build engaging, effective websites that support your department’s goals.

AI Support chatbot

Try our new AI-powered support chatbot to answer questions about the Drupal platform.